Topic
Staff & Attorney Professionalism
100% positiveAcross 391 reviews of Lopez & Humphries, P.A. - Car Accident Lawyers - Lakeland in Lakeland, FL, staff & attorney professionalism appears in 79 reviews (100% positive), from 2016-05-04 through 2026-06-01.
Key findings
Staff & Attorney Professionalism mentioned in 79 of 391 reviews (20.2%)
100% of Staff & Attorney Professionalism reviews are 4 or 5 stars
Average rating in Staff & Attorney Professionalism reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
94%74 mentionsCommunication & Updates
61%48 mentionsCourtesy & Friendliness
46%36 mentionsResponsiveness & Speed
23%18 mentionsProblem Resolution & Effectiveness
19%15 mentionsTechnical Knowledge & Expertise
9%7 mentions
Reviews mentioning staff & attorney professionalism
Kaela Welch
Very great and friendly staff! Handled my case easy and fast!
Response from owner
May 29, 2026
Carole
Melody Lopez and staff were very professional and their kindness throughout was very much appreciated.
Response from owner
April 8, 2026
Xander Allen
Extremely smooth and easy to navigate the process. Great communication and wonderful staff. Highly recommend
Response from owner
March 18, 2026
Jennifer Chilel
I highly recommend this law firm. Their professionalism, attention to detail, and dedication to my case were outstanding. They kept me informed throughout the entire process and explained everything clearly. I truly felt supported and confident knowing they were representing me.”
Response from owner
March 2, 2026
ernest baez
Very professional and knowledgeable helped with my case
Response from owner
February 26, 2026
Lynda Scott
Very professional and friendly.
Response from owner
February 26, 2026
Jay M
Great law firm took care of my case the right way ! Tim was great aswell as the entire staff !!
Response from owner
February 2, 2026
Alec Dukes
Kevin Humphries made the post car crash process a breeze. Kevin and his team are extremely professional, insightful, and willing to do whatever they can to help. Getting in touch with their office couldn’t be easier and I would highly recommend Kevin Humphries to help you navigate through this process.
Response from owner
December 2, 2025
Michelle Johnson
My lawyer was wonderful and excellent and her team was amazing they worked so hard for me to get what I needed and deserved. She was very patient with me and also very very supportive, I would recommend the office of Lopez and Humphrey to anyone looking for a great lawyer. Thank u again and your team for an amazing job and a great experience.
Response from owner
June 18, 2025
A Miller
The team at Lopez & Humphries is phenomenal. I am very happy with the outcome. Melodie Lopez, Justin and other staff personnel have been nothing but amazing. They are courteous, communicate effectively and answered any and all questions that I had.Thank you Lopez & Humphries.
Response from owner
June 12, 2025
Montana Taylor
The best attorney I’ve ever had. The office staff are great very pleasant people to work with. I will always remain a client.
Response from owner
May 12, 2025
Zariya Terrell
I appreciate Ms. Lopez, Rosanne, and the team at Lopez & Humphries for their help with my case. They were professional, communicative, and made the process easier to navigate. Grateful for their support the entire way through!
Response from owner
March 5, 2025
Carlos Mendoza
I highly recommend this attorney’s office for handle your accidental claims. They are very professional and supportive. They do the work very well. Thank you for all and happy holidays. I wish you all the best
Response from owner
December 23, 2024
Pamela McCarty
Excellent customer service!! Very nice & caring staff! Grateful for Lopez & Humphries PA.
Response from owner
December 10, 2024
Bonnie bberentsen
Mr Humphries was truly professional he hung in there with me he kept me calm throughout the process and won my case I’m very grateful and I would highly recommend Humphries and Lopez
Response from owner
October 11, 2024
Heath Stringer
Professional and always courteous staff. Working in a timely fashion to ensure the best possible outcome in my favor. Would recommend with 5 stars
Response from owner
July 24, 2024
Debbie Fraizer
Mr Humphries and his Group/ Staff have been so Awesome! Any questions I had they answered all of them and made me feel like I was very important instead of a chart number. Mary Lou called me on updates and what was to be expected next. What an Awesome Office and if you need a good accident lawyer call Lopez and Humphries Office they are the BEST..
Response from owner
July 22, 2024
DANIEL ZAGAR
Mr. Humphries and staff took care of everything. Appreciated his honesty, straight forward counseling. Laid out my options, explained everything to me in detail. Wonderful staff, felt comfortable knowing I had made the right decision to retaining Lopez and Humphries.
Response from owner
June 24, 2024
Karen Fews
We used them for my 2 year old daughter. They were always updated us, asking about her and everyone we talked to were very nice and professional. Would definitely use them again.
Response from owner
April 1, 2024
Mayra Gonzalez
By far the BEST OF THE BEST!!! Mr. Humphries made this process as easy as possible. This firm was very professional and communicated clearly and constantly.
Response from owner
March 4, 2024
Maria Ann Matos
Courteous and professional
Response from owner
February 21, 2024
Danielle Martinez
Mr. Humphries and his staff we absolutely amazing. Through the long process he kept me updated in a timely manner and made sure I understood everything that was going on. Highly recommended
Response from owner
February 8, 2024
Semiramis Nieves
Hablan español y comunicacion excelente y muy respetuosos
Response from owner
February 5, 2024
rita s
This law firm is extremely professional and caring. That made the difference!
Response from owner
January 29, 2024
Tania Estrada
Mr.Humphires and his staff are great always ready to answer any questions. Super helpful and friendly.
Response from owner
January 25, 2024
Jose Gautier
Great communication throughout the process and very professional
Response from owner
January 18, 2024
Andy Giles
This lady here is awesome!! She is very efficient at what she does. Her staff is top-notch and very courteous.
Response from owner
January 9, 2024
Bryanna Pope
The whole team, from the receptionists, paralegal, case manager and Mrs. Lopez, is terrific! Everyone answered my questions, tended my case carefully, and made the process easy.
Response from owner
December 27, 2023
Brianna Reyna
Great Law Firm, Great Staff. Definitely will recommend to anyone i know needing a great lawyer!
Response from owner
December 12, 2023
Alexis Godwin
Ms. Lopez was very helpful throughout the entire process, always keeping me updated and in the loop! Everyone was super nice and always a pleasure to talk to. I’d recommend them everytime!
Response from owner
November 15, 2023
Renae Godwin
Ms Lopez was very professional and made the entire process very easy. She walked you through each step of the process and kept you informed. I highly recommend Lopez and Humphries.
Response from owner
November 15, 2023
david gregorat
Very Professional and willing to go the extra mile for their clients.
Response from owner
November 7, 2023
Tracee Wallace
Lopez & Humphries, P.A. is EXCEPTIONALLY PROFESSIONAL! Very attentive 👏 and well organized! The communication is beyond great! I had the best experience 😌 with this firm and I could not be any more happier and impressed 👌 💯. Mr. Humphries represented me with ease, undeniable knowledge and much compassion. Thank you for everything you have done for me! Your kindness is so appreciated 💗!
Response from owner
September 21, 2021
Nellie Garcia
Very professional and communicative!
Response from owner
September 20, 2023
Jehad Abdelhade
Nice people and hard working Attorney understanding and give you the support you need very trustful and friendly office staff I wish them the best always I am glad I got to know them I am very happy for the support and everything thank you
Response from owner
September 11, 2023
Debora Kelley
Kevin Humphries kept me informed, was compassionate and handled my case with integrity. His staff are friendly and professional. I highly recommend Lopez & HumphriesHumohries, PA.
Response from owner
August 17, 2023
Frenchy Plasse
Lopez and Humphries took on my disability case as I kept getting denied. I’ve never experienced such professionalism and promptness. They kept in contact with me , keeping me updated on each step and process. Every person I dealt with in that office was kind and helpful. And I got the best outcome I could’ve hoped for, they won my case !! I’ll most definitely be referring any and everyone I know !! I thank you all for making sure I felt confortable throughout the whole process!! Sincerely Marc Plasse
Response from owner
June 28, 2023
Courtney O
Highly recommend López and Humphries office! Mr Humphries and his team were very professional and kept me up to date. Communication is key with me and they exceeded my expectations. Although the outcome wasn’t what I hoped, not due to anything mr Humphries did, I would do business again with them if ever needed! Thank you to Mr Humphries!
Response from owner
May 23, 2023
Anita Dean
I highly recommend Lopez and Humphries! They are so amazing and the staff that they have employed are just amazing as they really do care about their clients and they get right to work on your case and they don't stop until they have achieved what they set out to do! Miss Mary Lou and Miss Rosanna went above and beyond for me and for that I will be forever grateful! Mr humphries is definitely someone that I want in my corner because when he sets out to do something also, he is going to get what he wants!!
Response from owner
March 15, 2023
Daniel Ittleman
Very professional and kept me in the loop
Response from owner
May 23, 2023
Antonio R
i would recommend Lopez & Humphries for anyone that needs representation in a car accident. Through the whole process they kept me informed of each phase of the case. The staff was friendly and informative if i called with any questions regarding my case.
Response from owner
February 23, 2023
John Patterson
Melodie and team are simply amazing. Melodie does unheard of things when it comes to attorneys like return calls and follow up on everything she says she will. I have known Melodie for years and she not only a good attorney but a good person also. This firm is very polite and professional and I highly recommend them.
Response from owner
May 23, 2023
Melanie Frederick
Melodie and her staff were absolutely amazing. Melodie always made time to respond.
Response from owner
January 10, 2023
Nallely Lugo
Best experience I’ve had with a personal injury attorney! Straight forward, clear communication from start to finish! Mr. Humphries and his team were very professional and gave me and my case exceptional service. Always providing me with updates and options. You can even reach Mr. Humphries on his cell with any questions if need be. I was very happy with choosing Lopez & Humphries 😃
Response from owner
January 10, 2023
Loscar1967
Great good job they need a good job professionals thank you for the good you did
Response from owner
January 10, 2023
Trish Allen
They really gave me great advice and worked hard to get me settled for the most and quickly.grwat team.
Response from owner
January 10, 2023
Labreika Moye
Melodie and the team are amazing, Highly Recommended.
Response from owner
November 1, 2022
Dustin Bailey
Super professional, and courteous. Kevin and his team made the entire process so easy to understand. Would highly recommend this office to anyone, and would absolutely work with them again! Thank you Lopez & Humphries!
Response from owner
May 26, 2023
Daniel Lopez
Melodie and her team are amazing, They were prompt with everything and communication was on point. They are incredible, i will 100% recommend them with any accident case. Im completey satisfied and happy with the end result and will choose them again if ever needed in the future. "MELODIE YOU MAKE SOME TV COMMERCIALS WITH CLIENTS , YOUR TEAM WAS AMAZING, THANK YOU FOR YOUR SERVICE.!!
Response from owner
September 26, 2022
Antonette Anderson
Exceptional service! Very professional and competent service……HIGHLY RECOMMENDED!!
Response from owner
May 26, 2023
Jarvis Holmes
An overall great experience. Very attentive and professional. I highly recommend and will use again in the future.
Patricia Perry
Excellent communication and transparency. Genuine and professional.
Paula WUNDERLICH
Ms Lopez is amazing she took the time to listen and explained everything in detail. Daisy and Roseann are wonderful as well. They all took the time to clearly explain everything to me.
Response from owner
June 1, 2022
Nicole Curtis
Great communication throughout the process. Everyone I spoke to at this office was very friendly and focused. Highly recommend to anyone needing these services. Thank you Lopez & Humphires team!
Response from owner
May 14, 2022
Monica Moreno
Abogada Lopez is very professional, she explain and answer your question or concerns quickly. Staff is friendly and attentive. Services highly recommended.
Nurriyah Adamson
Lopez& humphries are amazing I had MR. Humphrey he is very knowledgeable and quick also Ms Rosa I believe secretary is the sweetest when calling and giving any info I would go back to them for any legal issues n recommend to anyone great work
Response from owner
April 19, 2022
Heather Butler
Amazing!!! Meladee was great and really cares about your situation. The whole staff was so nice and answered any questions I had regarding my case! I highly recommend Lopez & Humphries! Thank you all for everything!
Response from owner
January 19, 2022
Miri Padilla
Mrs.Lopez was very professional,responsive and very knowledgeable. She definitely did what was best for me and didn't just settle for anything. She went above and beyond to help me. Rosanne her paralegal really nice and responsive as well. Conveniently located in Winter Haven and in Lakeland. Also Mr.Lopez knows how to speak spanish! Would highly recommend! Thank you for treating me like family!
Response from owner
January 13, 2022
Jorge Yturralde
The entire work team showed professionalism from the first call to the closing of the case.
Response from owner
January 13, 2022
Damaris Ayala
Thank you Humphrey for all the help, very professional and honest.
Response from owner
January 13, 2022
Laurie Simon
Mrs Lopez was very professional and friendly. She was able to settle my case in a timely manner! Everyone that I had contact with from the 1st phone call through the last documents being signed were helpful and very patient! They explained the situation and what to expect! I would highly recommend Lopez and Humphries if you need competent lawyers.
Response from owner
January 14, 2022
Johem
Lopez and Humphries I would recommend to anyone! They’re very professional and when I had a question about my case they would get back to me in a timely matter!
Response from owner
January 14, 2022
Delvin Sasnett
Kevin was awesome always and I mean always answered his phone when I called to get updates on my auto accident case his staff are very professional stays on top of everything I would highly recommend him to anyone to use on there cases I will never have another lawyer beside Lopez and Humphries
Response from owner
February 1, 2021
Susan Schneidenbach
Mr. Humphries and his team are great! They really were very friendly, attentive and awesome to work with. They are very professional and I am very grateful I was able to have them on my side. I was a legal secretary for 30 years and they did an outstanding job for me! Highly recommend!
Response from owner
January 14, 2022
The Taro
Great firm. Got a very good settlement in my car accident/personal injury case. Attorneys and Staff are competent and personable.
Response from owner
October 2, 2020
keith strong
Very professional answers all calls and doesn’t mislead the client all the staff is kind and helpful they did a great job for me highly recommended
Response from owner
September 11, 2020
Bill Hillebrand
Very helpful and answers any questions. Super professional and responds in a timely manor.
Response from owner
September 9, 2020
Gail Rucker
I am very pleased with Lopez and Humphries PA their office was very professional the staff was courteous and answer any questions that I had day or night I would highly recommend Lopez and Humphries to anyone.
Response from owner
August 19, 2020
Victor Salazar
Very professional from start to finish. Kept me updated on my case on a regular basis. A highly recommend.
Response from owner
August 5, 2020
Left Eye
They helped me with everything i needed. Love how they get back in contact with you and handle the bussiness. All the staff is super nice and respectful. Even days i got fustrated they still helped me around things. Love how my paraplegal and mrs.lopez explained everthing to me. It took some years but trust me their the best ive came across 😁😁!!!!
Response from owner
July 14, 2020
Shannon MacLaren
Very professional and thorough. I have never had to deal with anything like this before and they were wonderful at keeping me informed and at ease through the experience. Highly recommend!
Response from owner
May 5, 2020
MarthaDelia Ortiz
Excellent FIRM and all the people that work there
Response from owner
September 22, 2020
Katherine Shipley
Mr Humpheries and the whole team were amazing from start to finish if you need a great lawyer they are the firm to call they handled everything quickly
Response from owner
January 31, 2020
Charlene Cooper
Friendly, helpful staff. Very generous in community. Mr. Humphries personally spoke with me and shook my hand
Response from owner
January 31, 2020
Patricia Schmitt
Kevin Humphrey’s and his professional staff were outstanding. They provided me with updates on my case continuously and answered all of my many questions. I would highly recommend Kevin Humphreys and his firm.
Response from owner
November 19, 2019
Jeff Mincey
Good people
Response from owner
May 25, 2018
Catherine Golden
Love this firm and all the people that work there. Very professional!
Jynelle Maldonado
Amazing group of people! Melody and Kevin are wonderful, very professional and fight to get what you want and need. I would highly recommend Lopez and Humphries, P.A *****!!! :)
Evelyn Cuebas
Excellent law firm and great staff!!! I would highly recommend this office to anyone!
Response from owner
March 24, 2019