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Lopez & Humphries, P.A. - Car Accident Lawyers - Lakeland

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Jeff Wilber

My mom just left Mr. Humphries office. He was extremely rude. She called their office and asked about a free consultation regarding workers compensation and the lady on the phone was nice and her an appointment for today because she was surprised that my mom was being jerked around by the insurance company and her employer for the last month and that they could help file a petition for benefits. When she arrived Mr. Humphries was in a bad mood and after she filled out pages of details and offered her own notes for him to copy and review he slid a paper over to her that said he would get 25% of her benefits, she explained that was too high and she wouldn't be able to live. Once he heard that, he dropped the stack of papers in front her, stood up and said, "When you're serious about getting a lawyer and your benefits come back, I have a trial to prepare for." and walked out of the room. Unless you're going bring $$$$ into his office I would advise you to look elsewhere.

Response from owner

Mr. Wilber, It is unfortunate you were not able to come to the appointment as well. I believe there has been a loss in communication. Our law firm strives for excellence in client relations- which is reflected in our numerous 5 star reviews. I met with a potential client (who I believe you are referring to) today. After our seasoned paralegal spoke for over an hour with her and made the appointment, she arrived 20 minutes late. I shifted my schedule to accommodate her and even extended well beyond the 30minutes allotted on a new consult. At no point was any out of pocket expense discussed. This particular case is purely based on a percentage of what I am able to obtain, meaning that all time an expense on the case are costs I incur. The consultation was free and if she wished to proceed she would need to sign an agreement for representation- she said she did not feel comfortable doing so at this time and I let her know we are here if she decides to proceed.

May 11, 2018

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