Topic
Communication & Responsiveness
95% positiveAcross 391 reviews of Lopez & Humphries, P.A. - Car Accident Lawyers - Lakeland in Lakeland, FL, communication & responsiveness appears in 120 reviews (95% positive), from 2016-05-04 through 2026-06-01.
Key findings
Communication & Responsiveness mentioned in 120 of 391 reviews (30.7%)
95% of Communication & Responsiveness reviews are 4 or 5 stars
Average rating in Communication & Responsiveness reviews: 4.8★
Aspects most discussed in these reviews
Communication & Updates
94%113 mentionsProfessionalism & Conduct
78%93 mentionsResponsiveness & Speed
48%57 mentionsCourtesy & Friendliness
37%44 mentionsProblem Resolution & Effectiveness
30%36 mentionsTechnical Knowledge & Expertise
13%15 mentions
Reviews mentioning communication & responsiveness
Scott Griggs
The communication between myself and Kevin was 2nd to none. He called me like clock work and took the time to educate me about the process along with the outcome.
Response from owner
May 8, 2026
Krystal Coronado
My daughter and I were in a car accident last year. I was really lost and was just looking around for some help. I came across Lopez and Humphries. I read some reviews and I made the call. The whole team was so helpful. They are very compassionate and understanding. They answered every question I asked even when I felt I was asking the same thing over and over again. They have kept me updated the whole time. It has been a very smooth case for me besides the set backs in my personal life. Kevin Humphries and his team have been so good to my family through this whole process. I would recommend them to anyone.
Response from owner
March 23, 2026
Xander Allen
Extremely smooth and easy to navigate the process. Great communication and wonderful staff. Highly recommend
Response from owner
March 18, 2026
Ernestine Calloway
Very professional people if you were in an accident I will recommend these are the people that will help you in need you can call and talk to the staff about your accident and they will help you
Response from owner
March 16, 2026
Haley Sudine
I had an excellent experience with Melody and her team . From my first phone call to the final settlement, they were professional, responsive, and genuinely supportive. They took the time to explain every step of the process in a way I could understand and always answered my calls or emails quickly.
Response from owner
March 4, 2026
Jennifer Chilel
I highly recommend this law firm. Their professionalism, attention to detail, and dedication to my case were outstanding. They kept me informed throughout the entire process and explained everything clearly. I truly felt supported and confident knowing they were representing me.”
Response from owner
March 2, 2026
Oscar Bueno
Hicieron un excelente trabajo, Casey nos ayudo en todo y obtuvimos la máxima compensación y estuvieron al pendiente de todo y sobretodo la comunicación fue excelente
Response from owner
March 2, 2026
Kenneth Parksion
I can’t say enough good things about Lopez and Humphries. From the beginning, they were friendly, responsive, and genuinely helpful. They kept me informed and made sure I understood every step of the process. What really impressed me is that they were able to help me recover more than I ever expected. I felt supported the entire time. If you’re looking for attorneys who truly care and deliver results, this is the firm to call.
Response from owner
February 27, 2026
Alexis Kuchle
After being involved in a serious car accident on October 11, 2024 that left me with a traumatic brain injury and neck injury, I was overwhelmed and struggling with memory, comprehension, and speech. My initial experience with another large firm was extremely discouraging and left me feeling lost and unheard. From the moment I began working with Mr. Humphries at Lopez & Humphries, everything changed. He was patient, kind, and genuinely understanding of the cognitive challenges I was facing. He never rushed me. He intentionally scheduled extra time for in-person meetings because he knew it took me longer to process information and ask questions. He gave me his personal cell phone number so I could reach out anytime I needed clarification. I never once felt like a burden. He always listened carefully, respected my concerns, and followed my lead regarding the direction of my case. During one of the hardest seasons of my life, Mr. Humphries made the legal process feel manageable and supported not just me, but my family as well. I cannot recommend him highly enough. Attorneys like this are truly rare. Thank you again for everything.
Response from owner
February 17, 2026
Shaniah Flores
I had a great experience with this law firm. They were professional, knowledgeable, and very easy to work with. Communication was excellent throughout the entire process, and they always kept me informed. I truly felt supported and would highly recommend them.
Response from owner
January 22, 2026
TENESHIA GREEN
Lopez and Humphries made my experience great and smooth. Rosanna was a wonderful source of help as her and Carmen contact with me all the way through my case and kept me updated with all the information and even asking about my input on things. If I had to do it all over I would definitely do it again with Lopes and Humphries! Would highly recommend.
Response from owner
January 2, 2026
Alec Dukes
Kevin Humphries made the post car crash process a breeze. Kevin and his team are extremely professional, insightful, and willing to do whatever they can to help. Getting in touch with their office couldn’t be easier and I would highly recommend Kevin Humphries to help you navigate through this process.
Response from owner
December 2, 2025
Ashlyn Vallejo
Amazing Law firm! They handled everything professionally and explained everything to me so I could understand it too. Thank you guys for your help!!
Response from owner
October 24, 2025
Lawrence Cook
Was very vocal and communicative when it came my to case Was extremely helpful throughout this entire process Would always recommend them
Response from owner
October 24, 2025
Leanne
Unfortunately, they were not able to help me with my case. But I wanted to share my experience with them anyways because I was pleasantly surprised by the attention and care of Mr. Kevin Humphries. He called me personally to tell me they couldn't help but that he was going to refer my case to another law firm. After that, he called/texted me directly to give me an update of his conversation with the other attorney. Thank you again to him for the consideration.
Response from owner
July 9, 2025
Crystal Opoku
Mr Humphries made sure I had a clear understanding of everything that was going on and when it was time, he delivered!!!
Response from owner
June 17, 2025
john johns
Mr. Humphries handled my case and did a great job! Phenomenal communication at every step of the process. Even took my call and dealt with me while he was on vacation! Would highly recommend to my family and friends if they found themselves in the same position!
Response from owner
June 13, 2025
David Castro
Very great service and communication. Mr Humphries helped me and even would update me himself
Response from owner
June 11, 2025
Chad Belair
I have dealt with numerous attorneys throughout my life and Mr Humphries has by far been the best. He was always on stand by for any questions I had. Most places you deal with everyone but the attorney l. Mr Humphries handled everything directly with me. 10 out of 5 stars. Anyone looking for an accident attorney I cannot stress anymore how great he was. Thanks Mr Humphries
Response from owner
April 21, 2025
Angela Lowry
Kevin is dedicated to making himself available for his clients 7 days a week. He is an amazing attorney and I would recommend him to anyone.
Response from owner
April 22, 2025
Wil Burke
Kevin is always available to his clients. I’ve been with him twice, and he has been fair both times.
Response from owner
March 25, 2025
Neil Aliventi
Had a car accident. I didn’t know where to go so I saw them on google. Best decision I ever made. They work with you and explain everything also giving you options on how u want them to proceed. 10/10!!!
Response from owner
March 17, 2025
Nia Lemmons
Attorney Humphries and his team were amazing throughout the entire process of my case. Always had my questions or concerns answered in a timely fashion and submitted things quickly. I am proud to say that I am satisfied with the outcome of my case and I would recommend Lopez & Humphries for anyone in need of an auto attorney that is guaranteed to get the job done.
Response from owner
February 24, 2025
dilsey cassel
It was impressive to have the opportunity to actually speak with Ms Lopez at the beginning. She was wonderful. As time went by, Staff stayed in touch with me and kept me informed. If I called, they either took the call or returned it quickly. Everyone involved along the way was patient, kind, understanding and explained all details, sometimes 2 or 3 times if I needed it! I only wanted my hospital bills and PT covered and only minimum insurance was available. Imagine my surprise when Suzanne called and said I would be receiving a check! That will help greatly with treatment going forward! I highly recommend Lopez and Humphries!
Response from owner
February 10, 2025
Luis P
I can’t thank Lopez and Humphries enough for their outstanding work on my car accident settlement. From the very beginning, they were professional, knowledgeable, and truly had my best interests at heart. Melody Lopez and their team kept me informed every step of the way, making the process as smooth and stress-free as possible. They fought hard to get me the compensation I deserved, and I couldn’t be happier with the outcome. If you’re looking for a dedicated and trustworthy legal team, I highly recommend Lopez and Humphries!
Response from owner
February 5, 2025
Natalie Ramos
Lopez and Humphries law firm did an excellent job handling my case, kept me informed every step of the way and made sure to get me a great settlement without backing down. 100% recommend. They made the process as smooth as possible. Thank you🫶🫶
Response from owner
January 2, 2025
Jalissa Darnes
Mr.Humphries was awesome. He kept the communication lines open an answered any questions I had. If I ever need an attorney in the future I will go back to them. Thank you guys so much!
Response from owner
November 6, 2024
Antonio Bautista
Great communication. Got my case settled
Response from owner
October 24, 2024
John bingham
In a crowded field of attorneys I had no idea who to use.Someone I know suggested Humphries & López that was the best choice I could have made.Melanie and Roseanne were both professional and personable.I was really impressed with their knowledge of the law and the ability to break it down in layman’s terms. They kept me informed every step of the way and had my best interest at heart.THANK YOU
Response from owner
October 21, 2024
Kenia Pena
Mr. Humphrie and his team were wonderful. They were helpful and patient with me. They explained every single step and were understanding on my schedule and how far I was from them. I trusted them completely with my case.
Response from owner
October 7, 2024
Michelle Ullery
Wonderful firm! Mr.Humphries was on the ball from the beginning of my accident. The paralegals and office staff kept me updated through the process and Debbie and Rosanna worked to get me what I deserved from my accident. Highly recommend Lopez and Humphries!
Response from owner
September 30, 2024
Charlie Whitten
We're very Happy with Lopez and Humphries. Great communication through out the entire process and was open and honest through out.
Response from owner
September 10, 2024
Roberta Griffin
I recently was attacked by pit bulls and Mr Humphries and his team went above and beyond taken care of my case and I would highly recommend them to my family and friends. Always called kept me updated and was able to keep me calm during the whole process I highly recommend if you need a great attorney please contact Mr Humphries and his team. May God bless you all and thank you for the services you provided for me and my family.
Response from owner
February 23, 2024
Undeniable
very strong company, easy to communicate with, very helpful and dedicated to winning
Response from owner
July 31, 2024
Debbie Fraizer
Mr Humphries and his Group/ Staff have been so Awesome! Any questions I had they answered all of them and made me feel like I was very important instead of a chart number. Mary Lou called me on updates and what was to be expected next. What an Awesome Office and if you need a good accident lawyer call Lopez and Humphries Office they are the BEST..
Response from owner
July 22, 2024
Daniel Potucek
I will say my experience here was great have been in a few accidents and not everywhere treat you like a family. This place took my family and I in helped us with our worries and have nothing but great service. I appreciate all the calls with updates aswell as the emails. Nothing but gratitude for this law-firm.
Response from owner
June 26, 2024
Margot Kirchen
I hired Lopez and Humphries, P.A. to represent me after being struck by a car in 2021. The service I received from Melodie and her team was very professional and personal. And while the process seemed to be lengthy, I understand that there are certain steps that need to be taken in order for closure of the case. As we went through the legal process I was kept informed by the team of developments. I certainly would recommend Lopez and Humphries as a highly effective personal injury firm. Margot Kirchen
Response from owner
June 24, 2024
Rachel Cartagena
Great law firm and would highly recommend Ms. Lopez and team. Very good service very caring communication from start to finish and helpful they are all about their clients
Response from owner
June 4, 2024
Tom Bates
I had the pleasure of working on a legal matter related to my fathers estate with Mrs. Lopez. She was extremely responsive and made sure our family understood what was involved in the legal matter we were working through. I highly recommend them for their knowledge on jurisprudence!
Response from owner
May 28, 2024
Dale Ericson
A very personal experience...Mr.Lopez kept in constant contact with me via cell phone....if there were 6 stars that would be appropriate....thank you Lopez & Humphreys.
Response from owner
April 15, 2024
Katherine Capote
Highly recommend. I felt heard and well informed as their client.
Response from owner
April 5, 2024
Karen Fews
We used them for my 2 year old daughter. They were always updated us, asking about her and everyone we talked to were very nice and professional. Would definitely use them again.
Response from owner
April 1, 2024
Kevin Lloyd
Extremely communicative and follow up and keeping you in the loop was exceptional
Response from owner
March 27, 2024
Jose “JL317” Llera
The following morning after I was rear-ended on my way home from work, April 2023, I called Ms Lopez and Humphries to represent me, they took all the info they needed and answered every question and concern I had, they kept me updated and at ease all through out the process.. 3 months later I get rear-ended again on my way home from work, and I called them again... I am happy and extremely satisfied with the outcome of my 2 cases.. They are a very professional staff, answer calls when had a question, I would definitely recommend Ms. Lopez & Humphries Law group, and I will use them again if needed..
Response from owner
March 18, 2024
Mayra Gonzalez
By far the BEST OF THE BEST!!! Mr. Humphries made this process as easy as possible. This firm was very professional and communicated clearly and constantly.
Response from owner
March 4, 2024
Danielle Martinez
Mr. Humphries and his staff we absolutely amazing. Through the long process he kept me updated in a timely manner and made sure I understood everything that was going on. Highly recommended
Response from owner
February 8, 2024
Semiramis Nieves
Hablan español y comunicacion excelente y muy respetuosos
Response from owner
February 5, 2024
Jose Gautier
Great communication throughout the process and very professional
Response from owner
January 18, 2024
Sharolina Contreras
Im not good at this......Very respectful and caring. Every phone call was pleasant (wait pleasant is not the word). I looked forward to our phone calls It was good news every time. I would hire Lopez & Humphries, P.A. again. Thank you.
Response from owner
January 4, 2024
Kelly Guapacha
Beyond pleased and satisfied with my experience with Lopez and Humphries. The entire staff was easy to work with. They were all very professional and great with communication. Roseanne is the paralegal that helped with my case and she was always on top of everything and keeping me up to date. If I had any questions, she was available to answer it without an issue and I trusted her willingness to help me with the case for my well being. Thank you Lopez and Humphries!
Response from owner
December 4, 2023
Alexis Godwin
Ms. Lopez was very helpful throughout the entire process, always keeping me updated and in the loop! Everyone was super nice and always a pleasure to talk to. I’d recommend them everytime!
Response from owner
November 15, 2023
Andres Lajara
I would like to say thank you to Kevin Humphries and the staff. Everyone is very knowledgeable,kind,and caring. There is always a call back when you call. Any questions I had they answered with no beating around the bush. The office and staff works hard for you, and needs. Thank you for everything. April Lajara.
Response from owner
October 17, 2023
Adrianna Adan
Mr. Humphries answered all of my questions and made me feel like he truly cared about my case.
Response from owner
October 13, 2023
Gage Frier
Awesome people were so responsive and helpful throughout the whole process. Very experienced, communicate from step one to the end. You won’t feel like just another case to them you’ll feel like someone who fights by your side.
Response from owner
October 6, 2023
Nellie Garcia
Very professional and communicative!
Response from owner
September 20, 2023
J M
Great Law Firm, I met Kevin after being involved in a hit and run. The person who hit me didn’t have insurance. Mr Humphries was very easy to talk to, knowledgeable and his staff always answered my questions. When you call they always pick up and return calls as well. I got a good settlement amount and the fees are very reasonable. If you have an accident or need any legal advice I highly highly highly recommend them!
Response from owner
September 13, 2023
Debora Kelley
Kevin Humphries kept me informed, was compassionate and handled my case with integrity. His staff are friendly and professional. I highly recommend Lopez & HumphriesHumohries, PA.
Response from owner
August 17, 2023
Kaia Benson
the employees here are very nice and good with contacting their clients and keeping them updated and informed on the details of their case
Response from owner
August 15, 2023
Frenchy Plasse
Lopez and Humphries took on my disability case as I kept getting denied. I’ve never experienced such professionalism and promptness. They kept in contact with me , keeping me updated on each step and process. Every person I dealt with in that office was kind and helpful. And I got the best outcome I could’ve hoped for, they won my case !! I’ll most definitely be referring any and everyone I know !! I thank you all for making sure I felt confortable throughout the whole process!! Sincerely Marc Plasse
Response from owner
June 28, 2023
Rachel Gilbert
This firm Lopez & Humphries is tireless in their pursuit to allow clients to receive their benefits. That we have spent a lifetime earning. They have communicated well with us keeping updated on the status of our claim. Our interaction was personable and professional in closing. The results of our case has taken a huge burden off our family. Thank You Tony & Rachel G
Response from owner
May 30, 2023
Tomasa Villaronga
I am so glad I was referred to Attorney Humphries! This firm made me feel more at ease in such a challenging season. I was guided, updated throughout my case and felt as if they really cared about my well being. I highly recommend!
Response from owner
May 23, 2023
Vincent Cincotta
Great communication, Very helpful and knowledgeable with cases. Couldn’t of asked for a better law firm!
Response from owner
May 23, 2023
Bradley Baxter
Awesome people very good communication gets the job done.
Response from owner
May 23, 2023
Hailey Goff
Everyone who works at this office is very nice & super helpful! I was also kept up to date on my case and shown compassion if I ever got upset. These are real people who know they’re working with real people!
Response from owner
May 23, 2023
Courtney O
Highly recommend López and Humphries office! Mr Humphries and his team were very professional and kept me up to date. Communication is key with me and they exceeded my expectations. Although the outcome wasn’t what I hoped, not due to anything mr Humphries did, I would do business again with them if ever needed! Thank you to Mr Humphries!
Response from owner
May 23, 2023
Camry Hunter
These guys helped me a lot and the biggest thing for me is that they alway kept me updated on my case thanks a lot.. they were also very kind and wholehearted people who really cared about my case
Response from owner
January 10, 2023
Daniel Ittleman
Very professional and kept me in the loop
Response from owner
May 23, 2023
Antonio R
i would recommend Lopez & Humphries for anyone that needs representation in a car accident. Through the whole process they kept me informed of each phase of the case. The staff was friendly and informative if i called with any questions regarding my case.
Response from owner
February 23, 2023
Jeremy Lauther
They were extremely helpful when I had questions and were very dedicated throughout the whole process since my crash. Always felt that I was being supported and was very prompt at responding whenever I had questions.
Response from owner
February 28, 2023
John Patterson
Melodie and team are simply amazing. Melodie does unheard of things when it comes to attorneys like return calls and follow up on everything she says she will. I have known Melodie for years and she not only a good attorney but a good person also. This firm is very polite and professional and I highly recommend them.
Response from owner
May 23, 2023
Gabriel Mnayarji
I am very happy by choosing the Lopez & Humphries law office The staff were very helpful from start explaining every step of the way from documents to the medical doctors communication and requesting all the medical reports and keeping us up to date in professional manner I am recommending the law office and it’s staff very highly Great Job God Bless you all
Response from owner
January 30, 2023
Melanie Frederick
Melodie and her staff were absolutely amazing. Melodie always made time to respond.
Response from owner
January 10, 2023
Nallely Lugo
Best experience I’ve had with a personal injury attorney! Straight forward, clear communication from start to finish! Mr. Humphries and his team were very professional and gave me and my case exceptional service. Always providing me with updates and options. You can even reach Mr. Humphries on his cell with any questions if need be. I was very happy with choosing Lopez & Humphries 😃
Response from owner
January 10, 2023
Joe Maldonado
Melodie and her team did a great job in handling my case. She and the staff were great at communicating updates regularly and answering all my questions. Also, very happy with the final outcome!!!
Response from owner
November 6, 2022
Bonnie Keysor-Spoor
Very much on top of our case... If we had any questions, all we had to do was call, and we were promptly taken care of. We were settled in 8 months.. that's a blessing in itself!
Response from owner
May 26, 2023
Irene Schwint
This being my first experience with a settlement, I didn't know what to do or expect. I found everyone in the firm to be very helpful and informative. My questions were answered promptly and pleasantly. Irene schwint
Response from owner
November 2, 2022
Javier Chavez
Had an accident and wasn’t sure which firm to go to, after calling other places and being placed on hold for days, Lopez and Humpries quickly took my case and helped me resolve the case in a timely manner.
Response from owner
May 26, 2023
YunngJaii
They were available for any questions I need answer. They are strictly about business and update you as soon as they get a update. Highly recommend.
Response from owner
May 26, 2023
Patricia Perry
Excellent communication and transparency. Genuine and professional.
Rodney Gadson
As a client with Lopez and Humphreys PA I had an awesome experience in representation Kevin was great & he explained and broke down the numbers to me so I could understand my case in full detail . I highly recommend this firm for the quick method of resolving my case I would definitely recommend Lopez & Humphries PA to all my friends and family that are in need of a firm with great credentials thanks for making this a priority and representing me. Sincerely Blessings Rodney G.
Response from owner
July 11, 2022
Marie Awbrey
First time I called, I got a live person, Dinora, she was very understanding and talked in lamens terms. Said never worry to call even if it was a small thing. They were there every step of the way. Kevin Humphries called as well to give bits of info closer to the court date. I couldn't have done it without them getting the help I need. I already started recommending him to people I know in need. He's the best and I would use that firm again. Thank you Lopez and Humphries Marie A
Paula WUNDERLICH
Ms Lopez is amazing she took the time to listen and explained everything in detail. Daisy and Roseann are wonderful as well. They all took the time to clearly explain everything to me.
Response from owner
June 1, 2022
Nicole Curtis
Great communication throughout the process. Everyone I spoke to at this office was very friendly and focused. Highly recommend to anyone needing these services. Thank you Lopez & Humphires team!
Response from owner
May 14, 2022
Monica Moreno
Abogada Lopez is very professional, she explain and answer your question or concerns quickly. Staff is friendly and attentive. Services highly recommended.
Jose Camilo
My overall experience with Lopez & humphries was a good experience I was treated well and made sure that I would be informed and kept me updated on my entire situation I will be going back in the future if I need to
A Bates
Mr. Humphries and his professional legal team helped me through a very difficult time through honest and professional communication. I was very impressed with his knowledge & experience with personal injury cases like mine. Through the process the office sent updated correspondence to keep me updated throughout the case. I am very satisfied with the results they fought hard for. I received straight-forward, clear communication from start to finish. Mr. Humphries guided me with sound legal advice and never over-promising. Mr. Humphries and his staff were very responsive, always returning calls and emails in a prompt manner. Our family has a high regard for his team and we highly recommend Lopez & Humphries, P.A! Thank you again to Mr. Humphries & your entire legal team.
Kellie Moran (Kellie)
Lopez & Humphries are awesome they jumped right on it and took care of all my needs after my injury and got me the money I deserved without any hassles to me and my family we were able to just sit back and worry about getting well and if you need them they personally will talk with you no computer answering services and keep you updated at all times big or small questions are important to them no matter what you may feel like the importance is your case and you to them great great people all the way around thanks so much to Lopez & Humphries for the wonderful service rendered.
Alondra Ortiz
I was hesitant about calling a lawyer when I got into a car accident with my mother and grandmother. We have never been in this situation before. I am glad that my mother found Lopez and Humphrey. From that first phone call, to speaking to Mrs. López and all of the Staff that had helped us it has been an absolute pleasure. They always had an answer to our questions and treated us with respect but most of all they listened. Thank you for your rapid help and for guiding us through this process.
Response from owner
March 14, 2022
kristina martinez
I lovw the customer service it did not take as long as I thought it would be and she was always in contact with me to try and get me the most. Thank you for
Response from owner
March 18, 2022
Nicole Davis
They are insanely fast, very responsive. They went above and beyond for my case . I would highly suggest this office if you are looking for a lawyer who follows up in a very timely manner and will stop at nothing to get what you deserve from you case !
Response from owner
February 2, 2022
Jessica Wells
I give them 3 because I did get my case settled but only after I tried to get a new lawyer because it seemed at the time they were not trying very hard for me. Also Mrs López did not inform me that the offer I had submitted was over the 30 day expiration date had I known I would have given them a new number. They did their job I just felt it was not to the best of their ability just wanted quick easy money. Now I swear that another law firm that I had contacted has a commercial to taught me for not changing my counsel before it was to late.
Joseph Guzman
I was involved in my first car accident and a friend recommended me to go to Lopez & Humphries. Attorney Humphries made sure i was updated on my case and helped me out to know what was going on during my case to where I understand.
Response from owner
January 14, 2022
Lynette Upshaw
If you're looking for a firm to resolve your case quickly and efficiently, Lopez & Humpheries is what you're looking for. They reached a fair settlement for me and kept me in the loop every step of the way.
Response from owner
January 14, 2022
Laurie Simon
Mrs Lopez was very professional and friendly. She was able to settle my case in a timely manner! Everyone that I had contact with from the 1st phone call through the last documents being signed were helpful and very patient! They explained the situation and what to expect! I would highly recommend Lopez and Humphries if you need competent lawyers.
Response from owner
January 14, 2022
Mafia Ariosto
Good work and very attentative, worked passed 100% to make sure my case was settled, and always was there to pick up phone 1000% recommend
Response from owner
January 14, 2022
Stacey Torres
I would like to take the time to say this lawyer is very unprofessional. I was with them for about 6 months and I finally got a hearing date. The week of my hearing I unfortunately got covid and I wasn't doing good at all. I tried my hardest to fight my symptoms so I wouldn't have to reschedule. The day before my hearing I spoke with meldoit lopez and she sounded very frustrated and started saying my case was weak and the judge for my hearing was very difficult in appointment people under 50 years old. She also made another comment saying theh don't usually take case with people under 50 but she will try. How are you my lawyer ive been working woth you for 6 months and the day before my hearing you tell me ik basically out of luck. So that night I was going down even more due to covod and I called to reschedule. I then was told not to worry they will reschedule. I then received a letter 4 days later stating she dropped me and they no longer take people under 50 years old. How can you be so cruel to drop me out thw blue after working with me so long and I had to reschedule due to covid so cold I would not recommend them to anyone very unprofessional.
Response from owner
August 30, 2021
Maria Bonet
. Mr.Humphries is a great attorney. Always honest. . Upfront and helpful. Always available when I had any question or concerns would recommend him to any who need a great friendly lawyer.
Response from owner
January 14, 2022
Ryan Bates
I have hired Lopez & Humphries twice. In both instances, their team provided me with the BEST POSSIBLE RESULT. Great communication throughout the entire process. I knew exactly what to expect and what was going on with my case at all times. They operated with integrity and I found them to be highly competent. Best of all, they communicated in a way that I could actually understand what they were talking about, which is rare with attorney's. I highly recommend Lopez and Humphries.
Response from owner
January 14, 2022
Nila Hubbard
After my accident I contacted Mr. Humphries and he was explained everything to me and was so quick to call back if I had any questions. He was so helpful. I never had a hard time getting a hold of him. He was always right there or would call back if he was in court the same day. His staff was so professional and caring. I pray I am never in another accident but if I have any attorney need I will definitely be calling him.
Response from owner
January 14, 2022
Nicole P
I have been working with Mrs Lopez and Roseann on a PI case since last April 2019. They have been nothing short of amazing with keeping me informed about my case. It was simple for the client and I will most definitely contact this law firm again with any other issues I have in the future
Response from owner
February 22, 2021
Johem
Lopez and Humphries I would recommend to anyone! They’re very professional and when I had a question about my case they would get back to me in a timely matter!
Response from owner
January 14, 2022
Delvin Sasnett
Kevin was awesome always and I mean always answered his phone when I called to get updates on my auto accident case his staff are very professional stays on top of everything I would highly recommend him to anyone to use on there cases I will never have another lawyer beside Lopez and Humphries
Response from owner
February 1, 2021
Ryan Glynn
I worked with two law firms on my disability case. I never met, spoke with, or heard from my first lawyer until my hearing date. Suprise, I lost. Then I found Lopez and Humphreys. Face to face meetings, calls, emails and even text messages. Constant contact making sure we were ready for the hearing. Yes we won. I now have my disability benefits and they are still contacting me to make sure everything is going okay. To Lopez and Humphreys, my sincerest thank you. You have given me my life back. Just the best!!
Response from owner
December 15, 2020
Ash Fernandez
Would give 0 stars if I could. What they advertise is being able to get in contact with someone so easily is a joke. They do not communicate with there clients either. So if you’re looking to be able to stay on top of everything and be kept in the loop , look elsewhere. Literally called in weeks later because no one had communicated anything to me to be told they were awaiting to reject my case after I acquired there 3rd party’s medical bills. Being 8 months pregnant this is something you want to hear right before you go out of work.
Response from owner
January 14, 2022
keith strong
Very professional answers all calls and doesn’t mislead the client all the staff is kind and helpful they did a great job for me highly recommended
Response from owner
September 11, 2020
Bill Hillebrand
Very helpful and answers any questions. Super professional and responds in a timely manor.
Response from owner
September 9, 2020
Cindee Allen
Contacted them about my DEO issues in April 2020 it's now August and they haven't returned my call. They have all my information including my ss# I was in tears and reassured they would help. It's so sad that our community has forgotten us.
Response from owner
August 19, 2020
Gail Rucker
I am very pleased with Lopez and Humphries PA their office was very professional the staff was courteous and answer any questions that I had day or night I would highly recommend Lopez and Humphries to anyone.
Response from owner
August 19, 2020
Victor Salazar
Very professional from start to finish. Kept me updated on my case on a regular basis. A highly recommend.
Response from owner
August 5, 2020
Ceejay Cordle
Candice Dixson was my attorney with Lopez and Humphries, assisted by Carmen Luciano for my disability claim. They were great! I was so nervous and completely lost in paperwork not to mention the medications I take make it difficult to concentrate sometimes. They were so kind and easy to talk to. They talked to me..not AT me. I emailed their offices a lot and was never made to feel silly or ignored. When I was told someone would be calling me I received that call- on time and Attorney Dixson made me feel like she was personally invested in my case. She never made promises to me regarding outcomes and was honest regarding potential weaknesses in my case. There were two areas that stood out to me. 1. Was how familiar attorney Dixson actually was with my case. She knew my medical history almost as well as I did. 2. Candice and Carmen never drug their feet obtaining medical documentation and making sure it was submitted to my file for the judges review. What a great experience all around. Thank you so much for your helping me get the benefits I needed.
Response from owner
July 18, 2020
audreaiona waters
Mr. Humphries and Roseanne did AMAZING! They answered all questions I had and communicated with me!
Response from owner
July 14, 2020
Devona Surrency
My husband had passed away and so security was giving me a very very hard time and I called about 50 other lawyers and none of them wanted to help I called Lupez & Humphries and they made me an appointment for the very next day and they get started on my case they are amazing I will use them again if needed and I would recommend them to anyone Devonnia Surrency
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July 14, 2020
Jesse Garcia
They have helped me a lot the help with getting me seen by the doctors and the updated me on everything they have been really nice I would recommend them too anyone that has had a car accident there the best
Response from owner
July 14, 2020
Shannon MacLaren
Very professional and thorough. I have never had to deal with anything like this before and they were wonderful at keeping me informed and at ease through the experience. Highly recommend!
Response from owner
May 5, 2020
Jonathan McCeldry
Horrible!!! Never met lawyer once.... Nobody on same page and doesn't do what u want! wouldn't recommend them to nobody!
Response from owner
February 26, 2020
wayne shelton
Hired for social security disability. Saw lawyer when i first hired them. After that i never saw a lawyer again. I would call , no response returned.Gave me two different paralegals.Only thing they did was schedule hearing. One day before hearing they call telling me hearing was postponed. Got a new hearing and the paralegal they sent , not a lawyer, did not have clue. I won case on my own cause paralegal maybe said five words I would never hire them again. Guess they were happy when they took my money for nothing.
Response from owner
December 14, 2019
Patricia Schmitt
Kevin Humphrey’s and his professional staff were outstanding. They provided me with updates on my case continuously and answered all of my many questions. I would highly recommend Kevin Humphreys and his firm.
Response from owner
November 19, 2019
Herk Jackson
You get your lawyer when you need him. Staff is OK. Very important that you actually see you Lawyer face to face. 😎😀😎🤗
Debbie Bruce
Excellent law firm! I was referred to Mr. Ladner from Mr. Humphries and was not dissappointed. Mr. Ladner and his staff were always there to take my call and answer all my questions with my family law case. Very professional and knowledgeable!
Response from owner
November 18, 2017
David Couell
Extremely helpful and always there to take my call whenever I needed them. Melodie Lopez is great to work with.